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Security and data protection

Defend your business against cyber attacks to safeguard your company's data, finances, and reputation from being compromised.

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How to fight fraud?

Discover the most common tricks used by fraudsters and stay one step ahead.

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Be vigilant when sharing your credentials, card numbers, personal information, and other sensitive data
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Educate yourself on the latest fraud techniques
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Control finances safely from your phone or internet

Don't put your company at risk

Protect your security details

Protecting personal security details is of utmost importance in today's digital age, where online threats and identity theft are prevalent. One fundamental principle that everyone should adhere to is never sharing personal security details with anyone else. Personal security details encompass a wide range of sensitive information, including but not limited to passwords, PIN numbers, social security numbers, credit card details, and answers to security questions.

Protect your computer and mobile device

Protecting our computer and mobile devices is essential in today's interconnected world. Two crucial practices that contribute to device security are regularly updating the operating system and web browser and installing apps exclusively from official stores, such as the Apple App Store or Google Play Store. These simple yet effective measures can significantly enhance the security of our devices and protect them from various online threats.

Protect your payment cards

Secure your PIN, never share it. Avoid responding to requests for card details. Don't accept help from strangers. Keep card separate and safe and carry it separately, treat it like cash. Use trusted devices, keep card in sight. Monitor your account statements, report us or to your bank discrepancies promptly. Act on lost or stolen cards.
In case of Eurowag cards, contact our Customer line on +420 233 555 111. Eurowag never require you to enter your personal data in our emails or when we call you.

Beware of phising emails

Phishing attacks are one of the biggest security threats facing businesses. Cyber criminals use techniques to trick users into thinking they are genuine senders in an attempt to give up their account details, initiate fraudulent payments, or lure them to malicious websites through email spoofing. The most common form of phishing is email. It looks different from our Eurowag company official emails, it's written in bad language or with grammatical errors, and the sender is usually a different email address than Eurowag.

Protect your security details

Protecting personal security details is of utmost importance in today's digital age, where online threats and identity theft are prevalent. One fundamental principle that everyone should adhere to is never sharing personal security details with anyone else. Personal security details encompass a wide range of sensitive information, including but not limited to passwords, PIN numbers, social security numbers, credit card details, and answers to security questions.

Protect your computer and mobile device

Protecting our computer and mobile devices is essential in today's interconnected world. Two crucial practices that contribute to device security are regularly updating the operating system and web browser and installing apps exclusively from official stores, such as the Apple App Store or Google Play Store. These simple yet effective measures can significantly enhance the security of our devices and protect them from various online threats.

Protect your payment cards

Secure your PIN, never share it. Avoid responding to requests for card details. Don't accept help from strangers. Keep card separate and safe and carry it separately, treat it like cash. Use trusted devices, keep card in sight. Monitor your account statements, report us or to your bank discrepancies promptly. Act on lost or stolen cards.
In case of Eurowag cards, contact our Customer line on +420 233 555 111. Eurowag never require you to enter your personal data in our emails or when we call you.

Beware of phising emails

Phishing attacks are one of the biggest security threats facing businesses. Cyber criminals use techniques to trick users into thinking they are genuine senders in an attempt to give up their account details, initiate fraudulent payments, or lure them to malicious websites through email spoofing. The most common form of phishing is email. It looks different from our Eurowag company official emails, it's written in bad language or with grammatical errors, and the sender is usually a different email address than Eurowag.

Graphic of a truck emerging from a mobile phone, representing digital connectivity in logistics.

What should you do if you become a victim of fraud?

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    Contact our Customer care line +420 233 555 111 please inform us what information you have disclosed (i.e. your Client portal credentials, card details etc.)
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    Request the cancellation of any unauthorized transactions - please note that in some cases, cancellation may not be possible
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    Forward any suspicious emails to phishing@eurowag.com
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    Report the incident to the appropriate authorities, such as the International (or local) Police
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    Change your internet security details immediately

Frequently asked questions

What is data protection?

Data protection refers to the measures and practices in place to safeguard sensitive and confidential information from unauthorized access, use, disclosure, alteration, or destruction. It involves ensuring the privacy, integrity, and availability of data.

What should I do if I believe I have been a victim of fraud?

If you believe you have been a victim of fraud, act quickly. Contact your bank or Eurowag company to report the fraudulent activity and request a freeze or cancellation of the affected account and contact Police. Keep records of all communications and transactions related to the fraud for future reference.

How can I protect myself from fraud?

To protect yourself from fraud, be cautious when sharing personal information, regularly monitor your financial accounts for unauthorized activity, use strong and unique passwords, keep your software and devices updated, be vigilant about phishing attempts, and only engage in secure transactions with reputable organizations.

What is phishing and how I can identify a phishing email?
  1. Phishing is a fraudulent practice where cybercriminals impersonate legitimate organizations or individuals through emails, text messages, or websites. They aim to deceive recipients into revealing sensitive information, such as login credentials, credit card details, or personal information.
  2. Phishing emails often exhibit common signs such as spelling and grammar errors, generic greetings, urgent or threatening language, mismatched email addresses or URLs, and requests for sensitive information. They may also contain suspicious attachments or links. Exercise caution and verify the authenticity of the sender before responding or clicking on anything.
  3. If you receive a suspected phishing email, do not click on any links or download any attachments. Report it to phishing@eurowag.com. Delete the email and do not provide any personal or financial information.
  4. REMEMBER: 
    - Never click on anything, you are not certain of its origin. Phishing can target you via any platform: email, Messenger, LinkedIn, calls etc.
    - Our company Eurowag never require you to enter your personal data in our emails or when we call you

Example of suspicious email
How can I protect my mobile device from security threats?

To protect your mobile device from security threats, use a strong passcode or biometric authentication, such as fingerprint or facial recognition. Only download apps from official app stores, be cautious of app permissions, and keep your device's operating system and apps up to date. Install a reputable mobile security app for additional protection against malware and phishing attempts.

What is ransomware and how can I protect myself from it?

Ransomware is a type of malicious software that encrypts your files and demands a ransom payment to unlock them. To protect yourself from ransomware, regularly back up your important data to an external source or cloud storage. Be cautious of suspicious email attachments or links, use reputable antivirus software, and keep your operating system and applications up to date with the latest security patches.

What steps can I take to protect my personal data online?

To protect your personal data online, ensure that you use strong, unique passwords for each of your online accounts. Enable two-factor authentication whenever possible. Be cautious about sharing personal information on social media platforms and only provide sensitive data on secure websites with HTTPS encryption. Regularly update your devices and software to patch any security vulnerabilities.

What is skimming and how I can avoid falling victim to it?
  1. Skimming is a technique used by fraudsters to steal credit card or debit card information. It involves placing a device on legitimate card readers, such as ATMs or point-of-sale terminals, to capture card data during a transaction. The stolen information is then used for unauthorized purchases or identity theft.
  2. To avoid skimming, always inspect card readers and ATM machines for any signs of tampering or additional devices attached. Cover your PIN when entering it and use ATMs located in well-lit and secure areas. Regularly monitor your bank statements for any unauthorized transactions and report any suspicious activity immediately.